Aira: Visual Interpreting at Your Fingertips
What is Aira?
Aira is a remote, on-demand visual interpreting service that connects people who are blind or have low vision with trained, professional agents via a smartphone app or compatible smart glasses.
How It Works
1. Launch the Aira Explorer app on your phone or use Aira-enabled Smart Glasses
2. Tap to connect with a live, trained Aira agent.
3. The agent views your surroundings through your camera and provides real-time assistance—reading, navigating, identifying items, and more.
What Aira Helps With
• Reading documents, menus, mail, or on-screen text
• Navigating unfamiliar places
• Identifying products, colors, or items
• Filling out forms or managing daily visual tasks
Access & Cost
• Subscription-based, with subsidized pricing options to increase affordability.
• Many public places—airports, universities, transit hubs, retail stores—offer Aira Access Partners that provide free access on-site.
• Some companies sponsor complimentary minutes for customers.
Getting Started with Aira
Option 1: Individual Subscription
• Download the app
• Aira Explorer on the App Store (iPhone/iPad ( Visit the App Store)
• Aira Explorer on Google Play (Android) (Visit the play store)
• Open it, create a free account, and choose a subscription plan.
• Tap to connect with a live visual interpreter anytime, anywhere—on your own terms.
Option 2: Access via Aira Access Partners
Many universities and institutions offer Aira access for free on-site. Examples include:
• Syracuse University — free coverage across campus (with both on- and off-campus use for affiliated users)
• Oregon State University — free Aira usage on all main sites for students, staff, faculty, and visitors; some users get extended off-site use
Check if your university, transit system, library, or workplace offers free access through an Aira Access Partner.Summary: How to Begin
1. Decide whether to use Aira personally or via an Access Partner.
2. For personal use:
• Download the Aira Explorer app (iOS, Android, or web
• Create an account and choose a plan.
• Tap to connect with a visual interpreter anytime.
3. For access via an institution:
• Confirm if your location offers Aira Access.
• Download the app, create an account—no plan needed when onsite.
4. Need help? Aira’s Support is available daily from 6:00 AM to 6:00 PM Pacific Time, via email or phone.
Contact InfoCustomer Support (Aira Tech Corp):
• Phone: 1-800-835-1934 (available daily, 6 AM–6 PM Pacific Time)
• Email: support@aira.io
Push the boundaries of accessibility—Aira truly is like having a visual assistant anytime, anywhere.
The Resource Plug 